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Supplier documents

The documents a qualification file asks for.

What a buyer or supplier quality engineer needs to open a supplier file, in one place: what can be downloaded now, what is verified in a public database, and what is sent directly under confidentiality.

Available now

Download or read online

DocumentContentFormatAccess
Capability statement 2026Company identity, certifications, machine park, capacity, processes, materials, contacts — the one-page screening sheet.PDF, 2 pagesDownload the PDF
Quality policyESM-QSE-POL-01 revision A, issued 19 September 2026 under EN 9100 §5.2. Word-for-word text of the controlled document.Web pageRead the policy
Quality system overviewCertification status, control flow, process map, methods in place and published indicators.Web pageView the quality system
General purchase conditionsReference R01-P03-F01, issue 00. Full text in French and English, including Annex A — the supplier quality requirements flowed down under EN 9100 clause 8.4.3.Web pageRead the conditions
Supplier code of conductReference R01-P03-F02, issue 00. The business conduct commitments every supplier signs: anti-corruption, counterfeit prevention, human rights, environment, export control, confidentiality.Web pageRead the code
Legal noticeCompany identity, registered office, share capital, customs regime and hosting.Web pageRead the legal notice

Verify our certificates

Check them at the source, not on our word

ESM is certified EN 9100:2018 and ISO 9001:2015 by AFNOR Certification under COFRAC accreditation n° 4-0001, with both certificates valid from 30 June 2025 to 29 June 2028. The EN 9100 certificate is issued under the IAQG ICOP scheme, which means it is registered in the IAQG OASIS database where any customer can verify its status and scope.

Search for ESM — Engineering Solution and Machining, Ben Arous, Tunisia in the public directory, or ask us for our OASIS identification number with the qualification package.

Under confidentiality

Provided directly during supplier qualification

The documents below are not published on the site. They are sent to the buyer or supplier quality engineer handling the qualification, on request, with their revision index and date.

DocumentNotes
EN 9100 and ISO 9001 certificatesPDF copies with scope and validity dates; also verifiable in OASIS.
Signed quality policyThe signed revision of ESM-QSE-POL-01, included in every qualification package.
Product liability insurance certificatePolicy details and limits.
Process map, procedure list, control plan samplesPrepared before an audit or a source inspection, for the scope you specify.
REACH, RoHS and conflict minerals declarationsIssued per part on request, against the definition you send.
Delivery and quality performance dataDetailed on-time delivery and PPM figures, with their reference period and scope, under NDA.

Customer portal

One account for the life of the contract

Customers in production receive a portal account on request. It gives the same view as our ERP: quotations to confirm, orders and their status, delivery notes, invoices and electronic signature of contractual documents, with e-mail notification at each step.

Quality data packages — certificates of conformity, FAI reports, material and process certificates — can be shared through the same account in a dedicated documents workspace, so that a supplier quality engineer finds the file for a delivery without asking for it.

Accounts are opened on invitation only, for named users of a customer under contract. Ask your ESM contact or write to contact@esm.com.tn.

Running a supplier qualification?

Send us your questionnaire, RFI form or the list of documents your process requires. We complete it directly, including the lines where the answer is not yet yes.